DELIVIERING AND RETURN
For shipments within the EU, we offer complementary insured shipping provided by UPS.
We ship insured internationally for a flat rate of 25€ provided by UPS.
The product will be ready for shipment three or four days after your order was placed at the latest. Upon dispatch, your parcel will arrive in two to four business days, depending on the shipping method and the destination, unless it was agreed otherwise.
If for any reason you are not satisfied with your order, we gladly accept returns on orders from web sales for a full refund within 14 days of receipt.
Refunds will be issued to the credit card or paypal account with which the order was processed. Find more details here -> Terms or contact us for information if you need assistance.
CHRISTMAS RETURN POLICY
For your gifts we decided to extend our return period during holiday season. All orders placed and delivered between 1 November and 22 December can be returned until 8 January.