Delivery and Return

Delivery and Return

The shipping costs are free within the EU and for outside the EU we will charge a flat shipping rate of 30€. Within and outside Germany provided by UPS. Please look at the product detail description for shipping time, because our jewelry pieces are made to order. Upon dispatch, your parcel will arrive in two to four business days, depending on the destination.

If for any reason you are not satisfied with your order, we gladly accept returns on orders from web sales for a full refund within 14 days of receipt. Refunds will be issued to the credit card or paypal account with which the order was processed. Find more details here -> Terms or contact us for information if you need assistance.

Christmas Return Policy

For your gifts we decided to extend our return period during holiday season. All orders placed and delivered between 15 November and 22 December can be returned until 8 January.