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Privacy Policy

 

English Version

We take privacy very seriously. All customer data are saved and processed by golpira.de solely in accordance with the renewed data protection laws (1998/ 2018) and relevant European data protection legislation. In particular, personal data are being collected, saved, and used exclusively for the purpose of processing the order or with your explicit consent. We do not store personal data longer than is absolutely required and we do not sell or pass any information collected through this website to others except as disclosed in this Privacy Policy. In case you have any requests concerning your personal data, please contact us by email at info@golpira.de. 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy (is deemed to occur upon your first use of golpira.de and/ or you will be required to read this Privacy Policy when signing up for an account). In case you would like to get information about your stored data, or wish to block or delete those data, please do not hesitate to contact us by email at Info@golpira.de. 

 

Privacy Policy - May 23, 2018

DEFINITION AND INTERPRETATION

'Golpira'- referred in this Privacy Policy as 'we', 'our', or 'us'. We will refer to you using the terms 'user', 'visitor', 'you', 'yours', 'your' in this policy. 

'Account' - means an account required to access and/ or use certain areas and features of www.golpira.de. 

'Cookie' - means a small text file placed on your computer or device by golpira.de when you visit certain parts of golpira.de and/ or when you use certain features of golpira.de. Details of the Cookies used by golpira.de are set out in Part 11 below; and Cookie Law means the relevant parts of the Privacy and electronic communications regulations 2003. 

1. About Golpira

Golpira is owned and operated by Gisa Golpira. The sole proprietorship is registered in Germany. 

Registered Address: Lindenstrasse 265 / 40235 Duesseldorf 

VAT: DE256419369

Data protection officer: Gisa Golpira / Email: gisa@golpira.de/ Telephone number: +49 211 93 899 244

2. What does this policy cover? 

This Privacy Policy applies only to your use of www.golpira.de. Www.Golpira.de might contain links to other websites. Please note that Golpira has no control over how your data is collected, stored, or used by other websites and we advise you to check the Privacy Policies of any such websites before providing any data to them. 

3. What is personal data? 

Personal data is defined by the general data protection regulation (EU regulation 2016/ 679 - the 'GDPR') as - any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. 

In other words, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. 

3. Under the GDPR, you have the following rights, which we always work to uphold

Know what personal data of yours we are processing, where that data came from and how we are using that data //  ask us to update, correct or supplement the data we hold about you // withdraw consent for processing for a specified purpose // ask us to delete or erase your data from our systems // limit or oppose our processing of your data // ask us to supply the personal data we hold about you in an easy readable electronic format, or transfer that data direct to a third party nominated by you. 

You can exercise these rights at any time by emailing info@golpira.de, calling +49 211 93 899 244 or writing to Golpira / Lindenstrasse 265 / 40235 Duesseldorf. 

Information about your rights can also be obtained from the information commissioner's office or your local citizens advice bureau. 

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint. 

4. What personal data do we collect? 

We collect your personal data when you place an order, call our customer care service, sign up for our marketing communications, browse our website or use the other services offered by our website (www.golpira.de). The data we collect includes details you provide to us, such as your given name and surname, billing address, delivery address, payment details, mobile number, telephone number and email address. But also datas such as which pages and products you have viewed from your use of the website. How you came to the website, the time of your visit and the lengths of visits to certain pages. 

5. Why do we collect your data? 

Take your orders, process your payments and deliver the items you have purchased // We collect your email address in order to send you confirmation of your order // We collect your telephone number so that we can contact you if there are any issues with the order // Provide any additional services you have requested, such as our marketing communications // Provide you with help and assistance via Customer Service // Personalize your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your computer. 

Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.

6. How long do we keep your personal data? 

We do not store personal data longer than it is absolutely required to fulfill the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. The data collected during your purchase of goods on www.golpira.de are retained in accordance with local tax law (ten years in Germany), while those data used to send you our marketing communications are retained until you ask to be unsubscribed. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous. 

7. How and where do we store or transfer your personal data? 

We will only store or transfer your personal data in Germany. This means that it will be fully protected under the GDPR. 

Or 

We will only store or transfer your personal data within the European Economic area (the 'EEA'). The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law. 

Or

We may store or transfer some or all of your personal data in countries that are not part of the European Economic area (the EEA consists of all EU member states plus Norway, Iceland and Liechtenstein). These are known as 'third countries' and may not have data protection laws that are as strong as those in Germany and/ or the EEA. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within Germany and under the GDPR as follows. 

Or

We use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts ensure the same level of personal data protection that would apply under the GDPR. 

And / Or

When we transfer your data to a third party based in the US, this may be protected if they are part of the EU- US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe. 

8. Do we share your personal data? 

We won't share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. 

9. How can you control your personal data? 

When you submit your personal data via www.golpira.de, you may be given options to restrict our use of your personal data. 

10. How to access your personal data? 

Just ask us for details about your personal data and we will send you a copy of it. This is known as a 'Subject Access Request'. Please contact us by emailing to Info@golpira.de. We will respond to your request within 2 weeks. 

11. What about cookies? 

11.1. This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

11.2. Additionally our Website www.golpira.de is hosted on Shopify Inc. that is a Canadian corporation with offices at 150 Elgin Street, Suite 800, Ottawa, ON, K2P 1L4, on behalf of itself and its Irish affiliate Shopify International Ltd. ('Shopify').

Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Shopify uses cookies for the functioning of the store and also uses cookies as part of their services, for example to operate the shopping cart for you. Read more about how Shopify uses cookies on our website in their Cookie Policy.

If you like you can read more here about our Cookie Policy

12. Our contact information 

To contact us about anything to do with your personal data and data protection please use following details: 

Email: gisa@golpira.de/ Telephone Number:  +49 211 93 899 244/ Address: Lindenstrasse 265 - 40235 Duesseldorf 

13. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, if the law changes or if we change our business in a way that affects personal data protection. Of course any changes will be immediately posted on our website.