Warranty & Repair

 

 

 

Valid from 9.07.2024
All items purchased from our website come with a two year warranty from the date of purchase. During this period all maintenance, such as cleaning and rethreading, along with repairs will be covered by our team. All maintenance and repairs are performed by our skilled goldsmiths.

After the two year period, we still offer to clean, rethread or repair Golpira pieces. However, there will be a fee to be covered by the customer. Should you be in need of our Maintenance & Repair service, please submit your request at info@golpira.de.

Please note that with repair items under warranty, which are purchased with one of our stockist, you must contact the stockist directly to start a repair or claims process.